Your capital is at risk and investments are not covered by the Financial Services Compensation Scheme (FSCS).
Crowdfunding is a method of funding a project or organisation by pooling the money of individual investors. It can provide a number of benefits beyond the financial including marketing, audience engagement and feedback. Crowdfunding allows good companies which don't fit the pattern required by conventional financiers, to break through and attract cash. There are a number of types of crowdfunding but the 3 main categories are:
Want to know more?
NESTA have written a comprehensive introduction to crowdfunding. You can read it here.
You can lose all the money you invested but nothing more.
No. Equity Spark would like to keep their list of investors private.
For a significant investment, we would be more than happy to enter into separate discussions as to whether we can accommodate this. It will be dependent on your particular circumstances and the regulatory framework in your country of residence. Please contact us at [email protected] if this interests you. Please note residents of US or Canada cannot invest through Equity Spark platform.
You can cancel your investment offer at any point before the funds are transferred by emailing [email protected]
We want to give you superb customer service but sometimes things might go wrong. We can usually resolve most issues straightaway, so please email us on [email protected] to tell us how we can help.
What you'll need to tell us so that we can help you:
We'll be in touch with you as soon as we can and let you know what will happen next. We'll try to resolve your complaint within 10 working days. For more complex issues it's likely that we will need longer to look into what's happened and we may ask you for further information to help us reach a decision. We'll give you regular updates. And once we've dealt with your complaint, we'll go back and see what we can learn from your experience.
If you're unhappy with the outcome UK Residents can ask the Financial Ombudsman Service (FOS) to carry out an independent review of your complaint. In any event, you have the right to ask the FOS to review your complaint if we've been unable to resolve it within 8 weeks.
The FOS can help UK residents with most complaints if you are:
Their phone numbers are +44 (0)300 123 9123 or +44 (0)800 023 4567.
You can send an email to: [email protected]